IHHC

Ann Usher
Director – Hotel Services

History
The Institute of Hospital Catering was born out of the Victorian Catering Managers Association in August 1981. From a small, though active parochial beginning, the Institute has grown from a membership of about 60 to it’s present size of approximately 500+, representing every State and Territory of Australia and New Zealand. The Institute changed its name to the Institute of Hospitality in Healthcare in 2000, to reflect its changing membership. Members now include not only Food Services Manager, Dietitians, Business and Corporate Directors in Health, that have a link to food services management. Aged, community and residential care in addition to Meals on Wheels is also fast becoming an integral part of the IHHC.

Purpose
The IHHC is non-profit organisation whose membership is open to persons employed in both the Public and Private Hospitals, related healthcare organisations and aged care institutions.

The Institute is dedicated to the pursuit of excellence in its member’s development, and the professionalism of  the Hospitality Services in the Health and Aged Care Industries. This is achieved through regular professional meetings, educational seminars (in Metropolitan and rural locations). Newsletters, National Magazine and the Annual National Conference.

The Institute offers its expertise to all Government and Statutory organisations seeking advice on any matter relating to food and hospitality services, and thus participates in formulating rules and regulations affecting industry. The Institute has developed a number of documents relevant to industry, and in some cases, endorsed by Government.

We invite you to attend our professional industry seminars so that we may introduce ourselves, and share information with you that will assist in your daily operations. Also, it gives opportunity to be involved in networking and getting to know colleagues you may not otherwise interact with at a local or state level. We look forward to meeting with you at the next professional Seminar.

Our Vision
We are nationally and internationally recognised as a proactive association for the advancement of professional standards in Hotel Services. We deliver excellence in education, advice and networking to our members. We are the preferred advisory body to government, industry and other professional associations. Our members are an integral part of decision making and are sought for their knowledge, expertise, innovation, ethics and ability to adapt and implement change. The IHHC promotes, provides and encourages the setting and advancement of standards and guidelines within the areas of Hotel Services. As a consequence of services provided by the IHHC, its members are empowered to provide indispensable service and value to their organizations.

Our Mission
The IHHC is a national educational support body, consisting of Hotel Service professionals and support staff in Health and Aged Care facilities. The IHHC provides its members ongoing support through education, information updates, networking opportunities, seminars and national conferences. The IHHC works collaboratively with government and builds alliances with other professional bodies.